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Job description
- Proven ability to manage larger end-to-end CRM, eMarketing or Mobility rojects in a pharmaceutical or healthcare industry environment
- Coordinate project teams and act as interface with the client’s project stakeholders
- Assume overall responsibility for the quality & timely delivery of the project
- Be or have the ambition to become a SME and thought leader in one of our business domains (LSHC CRM, LSHC Sales, LSHC Service, LSHC Marketing)
- Identify CRM business cases/opportunities at (potential) clients and translate them into concrete CRM, eMarketing or Mobiler solutions
- Define and monitor CRM ROI KPI’s and metrics
- Deliver efficient change management and business alignment along the implementation
Profile
- University graduate
- Strong background and +5 years functional experience in CRM
- Industry or consultancy background of +5 years in life sciences or health care
- Affinity with CRM and BI technology
- Excellent communication and presentation skills
- Fluent in Dutch, English and French
- Excellent Project/Change Management Skills
- Flexibility in time and location (travelling within Europe is possible)
- Account Management/Sales skills
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Job description
- Assume the role of functional or technical analyst on CRM, BI, eMarketing or Mobility projects in a life sciences or health care environment
- Identify CRM business cases/opportunities at (potential) clients and translate them into concrete CRM, eMarketing or eSales solutions
- Define and monitor CRM metrics and KPI's
- Assist in presales activities
- Proven ability to manage and deliver strategic and/or technical CRM, eMarketing or Mobility solutions within time and budget
Profile
- University graduate
- 1 to 5 years of functional experience in CRM or Marketing, preferably in a life sciences or health care environment
- Passionate about everything that is "e"
- Affinity with CRM and BI technology
- Ambitious and eager to learn
- "Can-do", customer-orientated mentality
- Flexibility in time and location (travelling within Europe is possible)
- Job flexibility (learn on the job, different clients-different needs...)
- Good communication and presentation skills
- Project Management skills
- Fluent in Dutch, English and French
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